Desktop Performance Report

To receive an report on the overall health of the physical desktops, use the Desktop Performance report.

To generate this report, do the following:

Select the Desktop Performance option from the Resource Usage sub node by following the menu sequence: REPORTS BY FUNCTION -> Domain-specific Reports -> Physical Desktops.
Figure 1 will then appear.

Figure 1 : Generating the Desktop Performance report
Here, select a criterion for analysis from the Analyze By list box. Using this report, you can analyze the performance of the physical desktops belonging to one/more components, or those that are part of a zone, service or segment. The options provided by the Analyze By list box are discussed hereunder:
- Component: Select this option to choose the component(s) from across all the managed components in the environment.
- Service: If you want to generate a report for one/more components involved in the delivery of a service, select the Service option from Analyze By, and then pick the required Service from the drop-down list that appears
- Segment: If you want to generate a report for one/more chosen components that belong to a segment, select the Segment option from Analyze By list box, and then pick the Segment from the drop-down list that appears.
- Zone: To generate a report for one/more components that are included in a zone, pick the Zone option. A Zone drop-down list will then appear, from which you would have to select the zone to which the components of interest to you belong. A Sub zone flag also appears. Indicate whether the components present within the sub-zones of the chosen zone are also to be to be considered for report generation, by setting the Sub zone flag to Yes.
By default, Physical Desktop Group option will be chosen from the Component Type list.
In the Components list box, all the components pertaining to the chosen Component Type will be listed. Select the component for which this report is to be generated.
Next, pick a physical desktop for which the report is to be generated from the Desktops list box.
Then, specify the Timeline for the report. You can either provide a fixed time line such as 1 hour, 2 days, etc., or select the Any option from the list to provide a From and To date/time for report generation.

Note:

For every user registered with the eG Enterprise, the administrator can indicate the maximum timeline for which that user can generate a report. Once the maximum timeline is set for a user, then, whenever that user logs into eG Reporter and attempts to generate a report, the Timeline list box in the report page will display options according to the maximum timeline setting of that user. For instance, if a user can generate a report for a maximum period of 3 days only, then 3 days will be the highest option displayed in the Timeline list - i.e., 3 days will be the last option in the fixed Timeline list. Similarly, if the user chooses the Any option from the Timeline list and proceeds to provide a start date and end date for report generation using the From and To specifications, eG Enterprise will first check if the user’s Timeline specification conforms to his/her maximum timeline setting. If not, report generation will fail. For instance, for a user who is allowed to generate reports spanning over a maximum period of 3 days only, the difference between the From and To dates should never be over 3 days. If it is, then, upon clicking the Run Report button a message box will appear, prompting the user to change the From and To specification.
In addition to the settings discussed above, this report comes with a set of default specifications. These settings are hidden by default. If you do not want to disturb these default settings, then you can proceed to generate the report by clicking the Run Report button soon after you pick the criteria for generating the report. However, if you want to view and then alter these settings (if required), click on the button. The default settings will then appear in the More Options drop down window (see Figure 2). The steps below discuss each of these settings and how they can be customized.

Figure 2 : The default settings for generating the Desktop Performance report
Next, indicate the report Timeperiod.

Note:

By default, the Timeperiod is set to 24 hours. Accordingly, the From and To parameters in the [timeframe] section of the eg_report.ini file (in the <eG_INSTALL_DIR>\manager\config directory) are set to 00:00 and 24:00 respectively. If need be, you can override this default setting by configuring a different timeframe against the From and/or To parameters.
If the timeline specified for the report needs to exclude the data collected during the Weekends, then set Exclude weekends to Yes. If not, select No.

Note:

By default, the weekend constitutes Saturday and Sunday. To override this default setting, do the following:
- Edit the eg_report.ini file in the <eg_install_dir>\manager\config directory.
- In the [measure_group] section of the file, the exclude_weekend parameter is set to Saturday,Sunday by default. You can modify this by setting the exclude_weekend parameter to a comma-separated list of other days of the week - say Friday,Saturday.
- Save the file after making the required changes.
In large environments, reports generated using months of data can take a long time to complete. Administrators now have the option of generating reports on-line or in the background. When a report is scheduled for background generation, administrators can proceed with their other monitoring, diagnosis, and reporting tasks, while the eG manager is processing the report. This saves the administrator valuable time. To schedule background processing of a report, you can either select the Background Save - PDF option or the Background Save - CSV option from the Report Generation list. In this case, a Report Name text box will appear, where you would have to provide the name with which the report is to be saved in the background. To process reports in the foreground, select the Foreground Generation - HTML option from this list.

Note:
- The Report Generation list will appear only if the EnableBackgroundReport flag in the [BACKGROUND_PROCESS] section of the eg_report.ini file (in the [EG_INSTALL_DIR]\manager\config directory) is set to Yes.
- The default selection in the Report Generation list will change according to the Timeline specified for the report. If the Timeline set is greater than or equal to the number of days specified against the MinDurationForReport parameter in the [BACKGROUND_PROCESS] section of the eg_report.ini file, then the default selection in the Report Generation list will be Background. On the other hand, if the Timeline set for the report is lesser than the value of the MinDurationForReport parameter, then the default selection in the Report Generation list will be Foreground. This is because, the MinDurationForReport setting governs when reports are to be processed in the background. By default, this parameter is set to 2 weeks - this indicates that by default, reports with a timeline of 2 weeks and above will be processed in the background.
Click the Done button if any changes were made to the More Options drop down window.
Finally, click the Run Report button to generate the report. Figure 3 will then appear.

Figure 3 : The generated Desktop Performance report
The generated report contains the following sections:
- A Configuration section (see Figure 3) that reveals the configuration of the physical desktop such as the model, serial number, RAM, IP address, MAC address etc.
- Next is a series of graphs that captures and displays the variations in the CPU usage of the system over the chosen period of time (see Figure 3). The graphs in Figure 4 help administrators isolate when exactly the memory utilization peaked, whether the space utilization was consistent or was there any sporadic high utilization, when the exactly blocked connections were noticed on the physical desktop etc.
  
  Figure 4 : A series of graphs displaying the resource usage of the physical desktop
  
  The graphs in Figure 5 help administrators identify the discrepancies in the activity of the disk, isolate sporadic disk spikes, analyze the read/write spikes and evaluate the root cause of abnormal disk activity, if any.
  
  Figure 5 : A series of graphs displaying the disk activity of the physical desktop
  
  The graphs in Figure 6 helps administrators identify and analyze the incoming/outgoing network traffic on the physical desktop and also analyze if there is excessive bandwidth usage over a period of time.
  
  Figure 6 : A series of graphs displaying the network traffic of the physical desktop